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I’ve forgotten my password

If you’ve forgotten your password then it is easy to reset it.

  • Click the ‘Forgot password’ link in the login form or go to the password request page.
  • Enter your email address then click ‘Continue’;
  • You’ll then get an automatic email from Jedu with a link to set a new password.  You should receive this within a minute and be sure to check your Junk folder too;
  • You must act on this email within seven days or you’ll have to run through this process again.
  • Click the link in the email and it will open a web page;
  • Enter your email address and your new password;
  • Remember, passwords must be at least eight characters and include at least one uppercase letter, one lowercase letter and one number;
  • Click Submit.
  • You can then login to Jedu as normal.

Still having problems?

Please use one of the methods listed so we can assist you.